Negotiation
Win the Next Difficult Conversation Before You Walk In
Most difficult conversations are decided before anyone sits down. Not by technique, and not by who is the better talker, but by what each side already knows about how badly the other one wants this.
You mention, in passing, that you are thinking about applying elsewhere. You tell a colleague you would love the promotion. You say out loud that you are desperate to get the deal done this quarter. None of it felt like negotiating. All of it was.
The week before is the negotiation
Every conversation with a number in it starts earlier than you think. The moment you announce how much you want the thing, you have handed over your ceiling before the other side has had to offer anything at all. They no longer need to work out how to make it attractive, because the work is already done.
Four habits for the week before
- Do not telegraph. Keep the eagerness out of the preparation. You can be completely straightforward in the room while revealing nothing about your appetite beforehand — those are different things and people conflate them constantly.
- Decide two numbers before you go in. The one you want, and the one that ends the conversation. Write them down. This is the single highest-value piece of preparation there is, because the second number is what stops an agreement being ruined after it has already been won.
- Bring two options you would genuinely accept. Not one proposal to defend, but two viable outcomes. Defending a position puts you on the back foot; choosing between two things you are happy with puts the decision where it belongs.
- Say nothing after the offer. This is the hardest one. Most ground is lost in the gap immediately after a number is named, where people negotiate against themselves out loud in order to end the discomfort. The pause is not rude. It is arithmetic.
And notice when it is done to you
Generosity moves people, which is precisely why the counterfeit version is so common. When something is offered unusually cheaply, ask what accepting it commits you to. An offer with no obvious cost usually has one further down, written as obligation rather than price.
Leverage is not aggression. It is being the person who can wait.
The person who can afford to walk away generally sets the price. Everything in this article is a way of becoming slightly more that person before you need to be.
The laws behind this
This piece comes out of the following entries. They are worth reading in full — each one carries its own explanation, a real example and a single practice for the day:
- Law 3: Conceal Your Intentions
- Law 31: Get Others to Play with the Cards You Deal
- Law 40: Despise the Free Lunch
Where this sits
This article belongs to the Need Less, Get More path — 7 days, one law at a time, with something to try and a question to sit with each day.
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